Warranty

Product In-car Camera, Battery Accessories (Memory, Cables etc)
Warranty Period
12 Month
6 Month
Scope of Warranty
Labour, Parts
Warranty service
Carry In

General

  • All product(s) sold by Nefu.com.sg or our authorized dealers except accessories come with a 12 Month limited warranty to original purchaser that is valid from the date of purchase
  • Accessories such as Memory Cards and Cables comes with a 6 Month limited warranty
  • Defect occurring after the expiration of the warranty period is charged for repair
  • This warranty shall not extend to anyone other than the original customer who purchased the product and is not transferable
  • The warranty does not cover any damages arising from normal wear, accidents, water and fire damage. In addition, it does not cover issues from any alteration, installation, and repair service performed by any party other than Nefu.com.sg or our authorized repair centre
  • Exchange policy is only strictly for manufacturing defects, and we will do a one-to-one exchange one the spot
  • When item is not in-stock, we will allow refunds or exchanges for a different item of similar value, Customer can also exchange it to an item of higher value, provided that customer is willing to do a top-up for the difference
  • This limited warranty is only valid in Singapore

Obtaining Warranty Service

  • Before your visit, please call in at +65 6570 4858 or WhatsApp +65 9789 5340 for appointment availability
  • Please bring along your original invoice, you may also call in and provide your contact details to check validity of your purchase
  • While contacting us, please also state the defect(s) in detail
  • Our technician will check and if a manufacturing fault is identified and confirmed, we will do a one to one exchange (faulty item only) on the spot
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